General references to take note of:

Every reference to “Applix”, “APPLIX”, “www.applix.co.za”, “www.Applix.co.za”, “Applix.co.za”, “us”, “we”, ”seller”, “the Website”, “the Company” and “our” in these terms and conditions refer to Applix Distributors, Close Corporation number: 2009/100175/23. Any references to “your”, “you”, “user” or “You” refer to any user and/or visitor of www.applix.co.za (“Website” or “website”). If you visit or shop at Applix, or if you create hyperlinks to www.applix.co.za, you accept and agree to comply with the most recent version of this agreement in its entirety.

Acceptance of terms:

Applix permits the use of this website subject to the Terms and Conditions (“Terms and Conditions”). By using this website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally.

Applix reserve the right to amend this agreement or any parts thereof at any time and without notice and you are accordingly encouraged to check the Website regularly. If there is a direct correlation towards the product and new agreement, the agreement will apply as soon as it is published onto the website. When placing an order, the agreement in force at the time of your placing the order will apply to that order and its related transactions.

No hidden fees or purchasing obligations:

We at Applix are transparent with all prices and thus there are no fees for registering or having an account with us. You are entitled to purchase when and whichever item you want with no obligations throughout the process of purchasing.

Use of site:

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase.

This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Deep-linking, embedding or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws. You agree not to interfere or attempt to interfere with the website using a device or software. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised Applix representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).

You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.

You may not display, publish, copy, print, post or otherwise use the Website and/or the information contained therein for the benefit of any other website without the express prior written consent of an authorised Applix representative.

Our rights:

– Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

– Change these Terms and Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. Should you not be satisfied with the amendments, you are invited to contact the Applix support team (support@applix.co.za) or must refrain from placing any further orders on, or from using in any way, the Website.

– We will use our most reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

– Ownership of all goods supplied remains vested in Applix until payment is made in full.

Delivery Policy:

Unless otherwise specified, delivery on all orders is free of charge anywhere in South African. The delivery of our products is subject to stock availability with our suppliers. Requests for products and pricing will be immediately processed and it will be ready for dispatch in accordance to the product. Please note that goods will only be delivered once payment has been received in full.

Applix is not responsible for delays in deliveries due to the importation of goods, unless we have notified you personally. This includes, but not limited to:

  • Shipping delays from overseas suppliers
  • Shipments detained by customs
  • Acts of God
  • Inspections from SARS
  • Port dealth inspections
  • Flight delays

Should an order be delayed due to any of the reasons above, the customer will not be entitled to a refund. Applix will supply all products via our own delivery services, or via an authorized and trusted courier partner. We will ensure that the product arrives at the requested delivery address in good order.

Receiving Goods

If a delivery is made and the recipient is not available to collect at the address specified, or the telephone number supplied, the shipment might be returned to Applix and you will be liable for any shipping costs that arise due to non-delivery.

Should a product be returned to us as undeliverable, we will contact you immediately via the contact details you have provided, and will request that arrangements be made to re-deliver the product to you. You may also choose to collect your shipment. You authorize us to dispose, in a manner that we see fit, of the contents of all orders not collected within 30 days of such request being made.

You accept that in order for us to confirm that an order, or part of an order, was delivered, we do not necessarily have to prove that you have personally received the goods, but rather that a person at the delivery address you specified signed for the delivery. Please ensure that there is someone at your specified address to receive the products. Please note that we do not deliver to P.O. boxes; please supply your residential or work address.  If you choose to collect your order, please contact us in advance so that we can ensure your product is in stock and ready for collection.

Order Confirmation

After placing an order with Applix, you will receive an email notification to confirm our receipt of your order request.

When you choose to purchase from Applix, legal obligations arise and your right to have monies refunded to your credit card, or any other way agreed by us, is limited by our terms and conditions. You must not purchase through Applix unless you understand and agree to all of our terms and conditions.

Once payment is received, it is assumed that you have read and understood the terms and conditions for such purchase. Once payment has been made, you may cancel your order under certain conditions (see returns, refunds and cancellations sections below for further details).

Shipping Confirmation

Once your order is shipped, you will receive a second e-mail message confirming your shipment details, including tracking information. This is to ensure that you are completely informed at all times with regards to the order process.

Delivery Times

All product orders will have different delivery times, according to stock availability, and the physical delivery address that was provided.

You will be provided with an estimated delivery time immediately, once the order has been placed and payment has been confirmed. Estimates of delivery times for specific products will be clearly placed on the product description section on the particular product page, or confirmed via e-mail to you by Applix.

Delivery times are dependent on suppliers’ stock availability, and estimated times given by suppliers for certain products, while other product orders will depend on the stock on hand.

Important To Note:

  • Goods will only be delivered once payment has been received in full.
  • Delivery times are only regarded as having commenced upon payment confirmation being received by Applix.
  • If products with different delivery times are ordered together, the product with the longest delivery time will determine the delivery time of all the products in the order. Should you require a faster delivery time, we recommend that you order products separately.

Returns and Refunds Policy:

At Applix we strive to step into the shoes of our customers in order to help them understand the online buying process and to eliminate any negative feelings or fears. We respect our customers and we truly want them to always be completely satisfied with the Applix experience.

If a return is required as a result of damage, defects, or a mistake made by us, we will be responsible for the delivery charges – both to have your item sent back to us, and to send you a replacement item. Applix allows for returns in accordance with the provisions of section 20(2)(a) to (d) of the Consumer Protection Act 68 of 2008.

We can only accept items that are returned to us without signs of wear and tear or abuse, and with all of the original contents and packaging intact within 24 hours of delivery. The following applies:

–          “Wear and tear” refers to any damage that was not present when the merchandise was received, such as rack mounting damage, scratches, dents, etc.

–          “Contents” consists of any included parts and accessories, as well as the warranty card and manual, without any user notes or markings.

–          “Packaging” includes all inner and outer packaging, complete with the original barcode affixed.

All returned items must be in a brand new condition, unused, and include any related original tags and packaging. Requests to return items due to quality issues, damage during shipping, colour/style/size errors or allergic reaction from use, must be accompanied by clear photos or other evidence that clearly shows the problem associated with the item received. Evidence can be sent via email to Applix with the original invoice (orders@applix.co.za) or faxed (011 706 7140).

If you have used a product and found it to be damaged or faulty we will collect the product at our expense and either replace, refund or repair the item, depending on the circumstances and legitimate proof provided.

If any damage is apparent or products are not the same as requested order on delivery, this fact must be reported to Applix within 24 hours of the product been delivered. Once the product is approved for return by us, we will notify you to arrange the best time suitable for you, for product collection. A replacement/ refund will then be arranged as per your convenience.

We reserve the right to charge a reasonable handling fee on all items returned for other reasons not specified or approved by Applix.

You will receive a return authorization number via email or SMS (to the contact details provided), instructions for sending your product back, and an address for the return. Once our warehouse receives the returned merchandise, a refund is typically processed within 2-4 business days (Monday through Friday).

When your return has been processed, we will send a confirmation to the email address you have provided us on our database with your original order.

Policy Exceptions

  • Copyrighted materials cannot be returned once opened due to copyright law. This includes books, videotapes, DVD’s, sample libraries, style, disks, sound expansion boards and software (which may also include software bundled with hardware).
  • Blank media cannot be returned once opened due to the possibility they have been used. This includes cassettes, open reel tape, ADAT, DAT, CD, DVD, Blu-Ray Disks, MiniDisc, removable memory cards and hard drives.
  • Disposable products cannot be returned once opened. This includes cleaning supplies, are products and rosin.
  • All instrument parts cannot be returned once opened due to the possibility that they have been used. This includes all guitar, amplifiers and turntable parts.
  • Please confirm that hardware is compatible with your operating system and any existing hardware prior to purchase as we cannot accept hardware returns as a result of system incompatibility.
  • Gift certificates and discount coupons cannot be returned.
  • Due to certain applicable legislation or for reasons of cost efficiency; the goods we exclude from the return and exchange policy are goods which have been ordered through special arrangement or custom order and which is not a normal stock item may only be returned if defective. This, however, in no way affects the warranty or repairs services for that product.

Returning packages without prior approval from a member of Applix will halt or delay your return. Not all returns and cancellation requests will be granted due to the nature of a particular product and acquiring that specific product.

Our return policy is very generous, but these exceptions are necessary; please consider them in making your purchase. If there are any questions as to whether an item is included in the list of exceptions before you buy, please contact us (support@applix.co.za).

Being honest about the reason of a return will simply help us process your exchange, replacement, or refund more efficiently. We will always respond to your request as swiftly and understanding as possible.

Cancellations Policy

In accordance with Section 44 of the Electronic Communications and Transactions Act 25 of 2002 (ECT Act) you are entitled to cancel your purchase within seven (7) calendar days, after date of receipt of the products purchased and obtain a full refund (in accordance with our Returns and Refunds policy and excluding the courier delivery fee), within 30 calendar days thereafter.

Should you for any reason wish to cancel your purchase; you will be liable for all shipping costs that may arise, caused by the shipping of the requested item back to the original seller. All return requests must be made within 48 hours from delivery. For orders cancelled beyond 48 hours but within 7 days, a 50% restocking fee on the purchase will apply.

You must advise us via email (orders@applix.co.za) or phone (011 706 7081) of your cancellation and any such cancellation must be signed or sent directly by the person who made the original purchase. Note that refunds are subject to the supplier authorising the return, which is confirmed via Applix for each order placed with us.

Related Queries You May Have

  • If we shipped you the wrong item: You have the option of either exchanging it for the correct item. Customers must confirm their eligibility for an exchange or return with Applix Customer Service (support@applix.co.za) before sending items back.
  • If we shipped you an item in the wrong colour, you have the option of either exchanging it for the correct colour. (Perceived colour differences due to the display settings of your computer monitor are not grounds for a refund).
  • If we shipped you a defective item: You are eligible for a refund or exchange depending on the proof provided of such defect.
  • If a product purchased is not delivered or is anticipated to be delivered at a later stage than within the agreed delivery period: Applix will notify you immediately or a full refund will be available to you on the purchase price of the item if you wish to cancel your order.
  • What orders may not be cancelled: All special arrangement/customer orders cannot be cancelled once placed and confirmed by Applix.

Stock Availability

Stock on all our goods are limited and Applix shall take all reasonable efforts to ensure that when stock is no longer available, it will be restored or that offers thereof are discontinued.

However, should Applix be unable to fulfil any order placed by you at the advertised price due to stock having sold out, Applix will notify you immediately and you will be entitled to a refund of the amount paid by you.

Security policy:

Virtual Card Services process all credit card transactions. All credit card transactions utilize 256-bit Secure Socket Layers (SSL) encryption via our payment gateway provided. The company registration documents and the site registered domain name are checked and verified by SSL, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.

Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

The Merchant does not have access to credit details.

Virtual Card Services continually reviews and enhances its security in line with technological changes.

Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this Website shall be prosecuted and civil damages shall be claimed in the event that Applix suffers any damage or loss.

You agree and warrant that your log-in name and password shall:

  • be used for your personal use only; and
  • not be disclosed to any third party.

You allow Applix to take all reasonable steps to ensure the integrity and security of the Applix website and back-office applications.

All credit card transactions are Secure Socket Layers encrypted. Applix’s registration documents and the website’s registered domain name are checked and verified by the SSL provider.


We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Terms & Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Governing Law:

The Terms and Conditions will be exclusively governed by and construed in accordance with the laws of the Republic of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.


Electronic communications:

When you visit applix.co.za or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Terms and Termination:

These terms and conditions shall start from the date on which they are published on the Website and continue indefinitely, as amended by Applix from time to time (as described above), for so long as the Website exists and is operational, Applix being entitled to terminate these terms and conditions and/or shut down the Website at any time (subject to still processing any orders then already placed and accepted by Applix). Terms of section 44(2) of the Electronic Communications and Transactions Act 25 of 2002, you will be liable for direct costs of returning a product.

ECT Compliance:

The ECT Act states that when we offer goods or services by way of certain electronic transactions the following must be made available:

Full name:                                                       Applix Distributors CC (www.applix.co.za)

Main business:                                              Online Retailer of commercial and professional electronic hardware,software and accessories.

Address for receipt of legal service:          1 Ormonde Street, Bryanston, Johannesburg, 2191.

Office bearers:                                               Armand Claassens, Dustin Claassens

Webmaster:                                                   support@applix.co.za

Website:                                                         https://www.applix.co.za

Official email address:                               info@applix.co.za



The manual published in terms of section 51 of the Promotion of Access to Information Act No 2 of 2000 may be downloaded from:


Copyright and Intellectual Property:

All content included on our website, including but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Applix or its content suppliers and protected by local and international copyright and trade mark laws. The compilation of all content on our site is the exclusive property of Applix and protected by local and international copyright and trade mark laws. All software used on this site is the property of Applix or its software suppliers and protected local and international copyright and trade mark laws.

Your account:

If you use our site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Applix does sell products for children, but it sells them to adults, who can purchase. If you are under 18, you may use Applix only with involvement of a parent or guardian. Applix and its affiliates reserve the right to refuse services, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Personal information:

  • By submitting the information on this website, the visitor confirms that he/she submits their own and correct information, and gives permission to Applix to process this information according to website Terms of use.
  • No user, who submitted their personal information, is allowed to object to further usage or processing of such information according to Terms of use, and by accessing/reading Terms of use of Applix.co.za and accepting these terms, and further submitting it’s personal information, any user of Applix.co.za gives to Applix.co.za unrestricted consent to hold or process such information the way Applix.co.za sees best for the user.
  • By reading/accessing the Terms and Conditions of Applix, a user of Applix.co.za is notified that, he/she submits their information willingly on Applix.co.za, and a user will be contacted by the means of telephone, SMS and/or e-mail, and by submitting such info a user gives its full consent to such communication from Applix.co.za or on behalf of Applix.co.za.
  • Users of Applix.co.za may not object to further communication, which may happen via the telephone, SMS and/or e-mail from Applix.co.za directly or 3rd parties at the discretion of Applix.co.za. Users will be able to opt out from any of such communication at any time.
  • Applix.co.za only accepts users who are willing to submit complete personal information (according to Applix.co.za forms) and have a genuine interest in shopping online.


Except where noted otherwise, the price displayed for products or services on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere.

The prices displayed are inclusive of 14% VAT. The price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the price may represent “open-stock” prices, which mean the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the price may be provided by the merchant.

With respect to items sold by Applix.co.za, we cannot confirm the price of an item until you order; despite our best efforts, a small number of the items in our catalogue may be mispriced due to external economic factors. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you immediately for instructions before shipping, refund the customer the price paid or charge the difference in price to the customer should the customer still wish to purchase the product(s).

Every effort is made to ensure the accuracy of pricing and product information. While we go to lengths to ensure that the prices we display are accurate, we are reliant on our suppliers for providing accurate pricing information and as a result it is possible that erroneous prices may be displayed from time to time. In such cases, we shall not be obliged to sell the product at the erroneous price, and will correct erroneous prices as soon as we become aware of them. As part of our service, we naturally source products from all over the world and the prices we display for products on our website will fluctuate with exchange rates, and as our suppliers change their stock holdings and pricing. Please note that Applix.co.za cannot be held responsible for price differences between suppliers. Displaying a price on the website does not constitute any undertaking by us to maintain that price for any length of time. We will always endeavour to complete your order at the price quoted at the time that the order was placed, but in cases of erroneous pricing or where our suppliers deplete their reserves of specially priced stock, we may cancel all or a portion of your order, fully refund any advance payments that you have made toward the affected products or charge the difference in price should the you still wish to purchase the product(s).

Please note that this policy applies only to products sold and shipped by Applix.co.za. Your purchases from third-party sellers using Applix.co.za Payments are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item. Applix reserves the right to cancel an order at any time. Due to the popularity of some products or services, Applix.co.za may not always have a product or service ordered by you in stock. If the products and services ordered by you are not available or only a portion is available, you may place a pre-order for your requested product(s) or cancel the order.

Agreement of Sale:

This Agreement of Sale governs the sale of products (“Goods”) by the Company to you via the Website.

An order will be placed with us once you have selected to the add cart button. Placing a product in your online “cart” or “trolley” does not constitute an order for that product and we cannot be held liable if the product is no longer available, or if the price has changed by the time the checkout process is completed. An agreement of sale comes into effect when either a credit card authorisation is received from the issuing bank, or a bank transfer is reflected on our bank statement. We reserve the right to cancel an order at any point in time with giving reasons to our actions. In this case, we shall be liable to refund any money already paid in respect of that order.

Please note that our website will show a product as being available even if only one copy is available to purchase. If you order multiple copies of the same item, we may not be able to supply additional items at the same price, within the same time frame, or in some cases, at all. Please feel free to check availability with us (support@applix.co.za) prior to placing any order, especially one that includes multiple copies.

The use of any product bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

Linked third party websites:

This Website may contain links or references to other websites (“Third Party Websites”) outside of our control, including those of advertisers. These Terms and Conditions do not apply to those Third Party Websites and Applix is not responsible for the practices and/or privacy policies of those Third Party Websites or the cookies that those sites may use.

Notwithstanding the fact that this website may refer to or provide links to third party websites, your use of such Third Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained thereon.

Disclaimer of warranties and limitation of liability:






We disclaim all representations and warranties including but not limited to the site and its availability, the content of the site or the accuracy thereof, product availability and delivery times, merchantability or fitness for a particular purpose of information, goods or services.

Location Rights:

By accepting the terms and conditions you agree that on submission/processing of your online credit card payment, Applix.co.za may verify your geographical location through GSM Network technology. You therefore warrant that the mobile number entered on your account is correct and that you are the legal owner. This acceptance will be deemed as written consent (as set out in section 12 of the ECT Act) to have information relating your location to be made available to Applix.co.za.

(A copy of the ECT Act is available at http://www.internet.org.za/ect_act.html)


  • Applix only allows the usage of one coupon during checkout.
  • Each unique coupon may only be redeemed once per customer. The following specific terms and conditions apply to the use of a coupon:
  • A coupon can only be used with promotional offers on the Website.
  • Only one Coupon can be used per shopping basket.
  • The value of the Coupon will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you.
  • Coupons cannot be exchanged for cash.
  • Coupons cannot be transferred or assigned to any other person.
  • Applix has the right to review, decline, and limit any coupon if fraud or coupon abuse is evident.


Other General Matters:

If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.

Applix.co.za grants you a limited license to access the Applix.co.za website however any changes to the site, without prior notice and written consent are not allowed. This license does not permit any resale or commercial use of the Applix (www.Applix.co.za) website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Applix (www.Applix.co.za) website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

The Applix (www.applix.co.za) website or any portion of the Applix (www.applix.co.za) website, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the prior written consent of Applix (www.applix.co.za).

Information, ideas and opinions expressed on this Website should not be regarded as professional advice or the official opinion of Applix and you are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this Website.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Applix (www.applix.co.za) and our affiliates without prior written consent.

In some circumstances there may be a surcharge for handling dangerous goods. The surcharge is dependant on numerous factors and therefore cannot be predetermined. The customer will be contacted and made aware of these surcharges before the order is placed.

Applix does import certain items from reputable global land based and e-commerce retailers into South Africa, on a parallel basis for consumers’ benefit.

Applix will support the customer/ purchaser in terms of warranty and after sales service as per our standard terms and conditions, which relate directly to the specific vendor overseas the product/s were sourced from. The authorised South African distributor of these products is under no obligation to honour the manufacturer’s guarantees/warranties or to provide after sales service. Consumers may not be entitled to any rights, including any rights for repair or replacement against licensed dealers of the product or the manufacturer. In some cases parallel imported products may offer no guarantee.


Each term and condition contained herein is severable and in the event that any term, condition or other provision contained herein shall be determined to be void, unenforceable and/or illegal in whole or in part due to a conflict with legislation or for any reason whatsoever, such invalidity, unenforceability or illegality shall not affect the remaining terms, conditions and provisions contained herein which shall remain of full force and effect and be binding on the consumer.

Electronic Communications:

When you use or visit this Site, or send electronic communications to the Site including, without limitation, e-mails or place orders for Products, you:

  • Consent to receiving communications from the Company electronically;
  • Agree that all notices, disclosures and other communications sent by the Company, including this Agreement, satisfies any legal requirements, including but not limited, to the requirement that such communications should be ‘in writing’;
  • Agree that the Company may use your information to contact you about promotions and special offers if you have indicated during registration that you would like to receive such information. You are entitled, at any stage, to opt out of this service. We shall not sell or rent information about you including, without limitation, your name, identity number, address, email address and contact telephone number (“personal information”) to any third parties; and
  • Agree that the Company may disclose your personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as otherwise required by law, e.g. for accounting purposes.

TV Licenses:

Should you wish to purchase a product that requires you to be in possession of a valid television licence we will be entitled, in our sole and absolute discretion, to refuse to sell you the Product, alternatively withhold delivery of the Product to you until such time as:

  • We have satisfied ourselves that you are either in possession of a valid licence or are exempted from needing to be in possession of a licence in terms of the provisions of applicable legislation; and
  • You have provided us with the information and documents we are required to obtain from you in terms of applicable legislation including, without limitation, your personal information as well as a copy of your identity document.

By placing an order for a Product that requires you to be in possession of a valid television licence, you shall be deemed to have consented to us obtaining your personal information from the SABC for the purposes of verifying whether you are in possession of a valid licence. Furthermore you represent and warrant that you are the holder of a valid television licence.

Domicilium Citandi Et Executandi:

Our domicilium citandi et executandi for all purposes under this agreement is 1 Ormonde Street Bryanston 2191, PO Box 2398 Fourways 2055, South Africa.

Contact information:

If you have any questions, queries or wish to request permission to use any part of this website, please contact us at:


Customer related support and queries: support@applix.co.za

Any relevant questions relating to contents on this website: info@applx.co.za

Any order related queries:  orders@applix.co.za

Accounting related queries:  accounts@applix.co.za


011 7067081

Fax line:

011 7067140

Other Company Details:

Close Corporation number: 2009/100175/23

VAT Number: 4130261870