Frequently Asked Questions
FAQ Second Version
What Shipping Methods Are Available?
We use a courier service to deliver to your door. In some instances where clients are closer to us, we can use our in house delivery service for same day delivery.
How Long Will it Take To Get My Package?
We ship to any destination within the Republic of South Africa. Delivery is within 48 and 72 hours from date of confirmed order. Please note Rural Areas are only serviced on Specific days, so delivery might be longer.
How Do I Track My Order?
Once your order is shipped, you will get an email with the waybill number and a link to the Couriers website. Use the Waybill number to track the order.
If you have not received the email, please contact us on email@example.com or 011 706 7081.
How Do I Place an Order?
There are two ways to place an order with us. First is to through the website, which makes the process easier and a lot quicker. Alternatively you can request a quote and initiate an order like that, by paying directly into the Applix account.
How Should I to Contact if I Have Any Queries?
Please contact us 011 706 7081 or email us on firstname.lastname@example.org
Do I Need an Account to Place an Order?
You do not need a Account to place an order from us. However for ease of use of the website, we would advise that you create one.